Trope Dating - Privacy Policy

Last Updated: August 2, 2026

1. Introduction

Welcome to TROPE ("TROPE", "we", "us", or "our").

This Privacy Policy explains how FAC-Technology Limited ("FAC-Technology", "we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you use the TROPE mobile application (the "App") and related services.

FAC-Technology Limited is the data controller responsible for processing your personal information under applicable data protection laws, including:

  • the UK General Data Protection Regulation ("UK GDPR");

  • the EU General Data Protection Regulation ("EU GDPR");

  • the Swiss Federal Act on Data Protection ("Swiss FADP").

By creating an account or using TROPE, you acknowledge that you have read and understood this Privacy Policy.

For any questions regarding privacy or your personal data, please contact:

FAC-Technology Limited
Email: info@fac-technology.co.uk

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the App, and information received from third-party services.

A. Information You Provide to Us

When you create an account and use TROPE, you may provide us with the following information.

Account Information

When you register using third-party authentication services such as Apple Sign-In or Google Sign-In, we receive information required to create and manage your account.

Depending on the authentication provider, this may include:

  • email address;

  • authentication identifiers provided by the service.

For Apple Sign-In, we may receive a private relay email address generated by Apple instead of your personal email address.

For Google Sign-In, we receive the email address associated with your Google account and information necessary to identify your account.

Profile Information

When creating your profile, you provide information that allows TROPE to create your dating profile and match you with other users.

This may include:

  • first name or chosen display name;

  • date of birth;

  • age information;

  • gender;

  • sexual orientation;

  • dating preferences;

  • dating location;

  • profile photographs;

  • answers to TROPE questions ("Quotes");

  • profile stickers.

You may also modify your profile information after registration.

Sensitive Personal Information

Some information collected by TROPE may be considered sensitive personal information under applicable data protection laws.

This includes:

  • sexual orientation.

Sexual orientation is collected because it is necessary for the operation of TROPE's dating features and matching system.

Where required by law, we rely on your explicit consent to process this information. You provide this consent by selecting your preferences and confirming your choice within the App.

You may withdraw this consent at any time by modifying or deleting the relevant information from your profile, where available.

User Content

You may provide content through TROPE, including:

  • photographs;

  • text content;

  • quotes;

  • messages;

  • videos;

  • audio recordings.

You remain responsible for the content you upload or share through the App.

B. Information Collected Automatically

When you use TROPE, certain information may be collected automatically.

Usage Information

We collect information about how you use TROPE, including:

  • profiles viewed;

  • profiles liked;

  • matches created;

  • interactions with other users;

  • group participation;

  • messaging activity.

This information helps us operate, maintain, improve, and secure the App.

Device Information

We may collect technical information associated with the device used to access TROPE, including:

  • device identifier;

  • advertising identifier;

  • push notification token.

We do not collect IP addresses, operating system information, or mobile network information for user profiling purposes.

Location Information

TROPE uses location information to provide dating and matching functionality.

We do not continuously track your location.

Location information is accessed only when you request to update your dating location and provide the necessary device permission.

Other users may see:

  • your selected city/location;

  • your approximate distance from them.

Your exact coordinates are never displayed to other users.

Push Notifications

We collect push notification tokens to send service-related notifications, including:

  • new matches;

  • group activity;

  • messages;

  • TROPE service notifications.

You may disable push notifications through your device settings.

3. How We Use Your Information

We use your information for the following purposes:

Providing and Operating TROPE

Including:

  • creating and managing your account;

  • creating your profile;

  • providing matching functionality;

  • enabling group interactions;

  • providing messaging functionality.

Matching Users

TROPE uses automated systems to provide recommendations based on information such as:

  • age preferences;

  • location;

  • gender preferences;

  • sexual orientation;

  • dating preferences;

  • previous interactions with profiles.

Matching recommendations are generated automatically.

No human makes individual decisions about which profiles are recommended to you.

Moderation and Safety

We use personal information to:

  • prevent misuse;

  • investigate reports;

  • enforce our Terms and Conditions;

  • protect users;

  • detect prohibited content.

Profile creation and profile content may be automatically analysed using third-party moderation technologies, including:

  • Amazon Rekognition;

  • Amazon Bedrock Guardrails.

These technologies assist our moderation process by identifying potentially prohibited content.

They do not independently decide to permanently terminate user accounts. Human moderators may review flagged content and take appropriate action.

Communication

We use your information to:

  • send service notifications;

  • respond to support requests;

  • communicate important changes to the App, Terms, or Privacy Policy.

We do not send marketing emails or promotional messages.

4. Legal Bases for Processing

Depending on the circumstances, we process personal information under the following legal bases:

Performance of Contract

Processing necessary to provide TROPE services, including:

  • account creation;

  • profile operation;

  • matching;

  • messaging.

Legitimate Interests

Processing necessary for:

  • maintaining security;

  • preventing abuse;

  • improving the App;

  • enforcing our Terms and Conditions.

Explicit Consent

For processing special category information, including sexual orientation, where required under applicable law.

5. How We Share Your Information

We do not sell your personal information.

We share information only in the circumstances described below.

A. With Other Users

Certain profile information is visible to other TROPE users, including:

  • display name;

  • age;

  • gender;

  • sexual orientation;

  • photos;

  • quotes;

  • stickers;

  • location information;

  • distance information.

When you participate in a group interaction, other members of that group may see your profile and content shared within that interaction.

B. Service Providers

We use trusted third-party providers to operate TROPE.

These include:

Amazon Web Services (AWS)

Purpose:

  • hosting;

  • storage;

  • authentication infrastructure;

  • moderation technologies.

AWS currently hosts TROPE infrastructure in the United Kingdom.

Apple

Purpose:

  • account authentication through Apple Sign-In.

Google

Purpose:

  • account authentication through Google Sign-In;

  • advertising services through Google AdMob.

Google AdMob

Purpose:

  • displaying non-personalised advertisements within the App.

AdMob may process technical information required to provide advertising services, including advertising identifiers.

We do not use personalised advertising.

C. Moderation Access

Our moderation team may access reported user information when necessary to investigate reports.

Depending on the report, moderators may review:

  • the reported user's profile;

  • photographs;

  • messages;

  • videos;

  • audio content.

Reports are reviewed only for safety, enforcement, and moderation purposes.

D. Legal Requirements

We may disclose information where necessary to:

  • comply with legal obligations;

  • respond to lawful requests;

  • protect users or the public;

  • protect our rights or property.

6. International Data Transfers

Your information may be processed in countries outside your country of residence.

Where personal information is transferred internationally, we take appropriate measures to ensure an adequate level of protection, including relying on recognised legal safeguards where required.

Our service providers, including Apple, Google, and AWS, may process information according to their own privacy frameworks.

7. Artificial Intelligence and Automated Processing

TROPE uses automated technologies to assist with:

  • profile moderation;

  • detection of prohibited content.

Amazon Rekognition may analyse uploaded photographs.

Amazon Bedrock Guardrails may analyse profile text content such as Quotes.

These systems assist human moderation and safety processes.

TROPE does not use solely automated decisions that produce legal or similarly significant effects on users.

8. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods include:

Active Accounts

Information is retained while your account remains active.

Deleted Accounts

When you request deletion:

  • your profile is immediately hidden from other users;

  • deletion is scheduled;

  • you may cancel deletion by accessing your account during the deletion period.

Your account and associated personal information are generally deleted within 30 days.

Some information may be retained where necessary for:

  • legal obligations;

  • safety;

  • prevention of abuse;

  • enforcement of our Terms.

Messages and Group Content

Messages, including:

  • text;

  • photographs;

  • videos;

  • audio;

are intended to be removed after approximately 30 days.

During the initial operation of TROPE, deletion processes may be performed manually before full automation is introduced.

Voice messages may remain available while a group remains active and may be deleted when the relevant group data is removed.

Reports and Moderation Records

Information relating to reports and moderation actions may be retained for safety and enforcement purposes, including identifying repeated violations.

9. Account Deletion and Your Choices

You can delete your account directly through the App.

When you delete your account:

  • your profile becomes unavailable to other users;

  • deletion begins;

  • your account is removed following the deletion process.

You may also update your profile information directly within the App.

10. Your Data Protection Rights

Depending on your location and applicable law, you may have rights including:

  • access to your personal information;

  • correction of inaccurate information;

  • deletion of your information;

  • restriction of processing;

  • objection to certain processing;

  • withdrawal of consent where processing relies on consent.

To exercise your rights, contact:

info@fac-technology.co.uk

We will respond within the timeframe required by applicable law.

11. Children's Privacy

TROPE is strictly intended for users aged 18 or older.

By creating an account, you confirm that:

  • you are at least 18 years old;

  • the information provided is accurate.

We do not knowingly collect personal information from individuals under 18.

If we become aware that a person under 18 has created an account, we will take appropriate measures, including suspension and deletion.

12. Advertising

TROPE currently displays non-personalised advertisements through Google AdMob.

We do not use personal information to create personalised advertising profiles.

13. Analytics

TROPE currently does not use analytics services such as Google Analytics or Firebase Analytics.

If we introduce analytics technologies in the future, we will update this Privacy Policy accordingly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will provide appropriate notice, including through the App where required.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

FAC-Technology Limited
Email: info@fac-technology.co.uk